Shipping policy

Thank you for shopping with Naked Mom! All of our products are made to order and fulfilled through Printify, a print-on-demand provider. Below is everything you need to know about our shipping process:

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Order Processing Time

Once your order is placed, it will be sent to production. This typically takes 2–7 business days, depending on the product type and current demand. You'll receive a confirmation email once your order is on its way.

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Shipping Times

Shipping times vary depending on your location and the fulfillment partner used. On average, estimated shipping times are:

• USA: 3–7 business days

• Canada: 5–10 business days

• International: 10–30 business days

Please note: These are estimated delivery times and are not guaranteed. Delays can occur due to customs, carrier issues, or high order volume (especially around holidays).

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Shipping Costs

Shipping costs are calculated at checkout based on your location, selected products, and the fulfillment partner’s rates.

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Order Tracking

Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update after the package has been shipped.

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International Shipping

We do ship internationally! However, customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

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Lost, Damaged, or Incorrect Orders

If your order arrives damaged, is incorrect, or goes missing in transit, contact us within 7 days of delivery (or expected delivery). We’ll work with Printify to resolve the issue quickly and either send a replacement or issue a refund.

Please email: regandanielleg@gmail.com with:

• Your order number

• A description of the issue

• Clear photos if applicable

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Note: Because our products are made to order, we cannot cancel or change orders once they are in production.